Reduce by up to 70% of calls and e-mails to the HR department using Anuva – knowledge base and HR experience portal.
HR departments have one of the broadest reaches in any business. The large amount of processes and company-wide policies extend to everyone in the organization. CITSmart can help your Employee Service Team do better, manage all those processes and reduce time-consuming paperwork.
Onboarding new employees is often a time-consuming process involving multiple steps. With CITSmart you can simplify it and keep it simple. For example: streamline recruitment process, unify mailboxes, assign software licenses to employees thereby reducing IT support tickets, schedule reminders to HR routines, minimize paperwork and better manage electronic documents, access/publish documents to or from HR, payroll and accounting systems.
Count on the Knowledge Base to keep your employees well-informed and reduce support tickets as they’ll have access to: FAQs, knowledge articles, corporate knowledge and other information to carry out activities.