Allow best practices and solutions in order to minimize risk and provide better legal management
Optimize and make HR routines more agile and efficient
Allow better management of process performance, facilities routines and administration
Manage materials and services procurement, making the process more efficient and reducing costs
Allows travel management (costs, impacts and other variables)
Automate and enable better management on financial and control issues
Provide an efficient mechanism for commercial and sales management
Create personalized, useful experiences for customers
Make customer service easier and more efficient through self-service content such as online chat, click-to-call, and virtual assistants
Operate requests and contributions of experience in a powerful portal of knowledge and content management
OPTIMIZE YOUR SERVICES. GAIN OPERATIONAL ADVANTAGE AND 360º DEGREES VISION IN CORPORATE PERFORMANCE
In an increasingly competitive world, it’s important to reduce costs, increase quality, and eliminate barriers that hinders your enterprise’s growth. CITSmart’s Enterprise Service Management (ESM) allows your business to gain many benefits, promoting performance improvements and supporting corporate strategy – all by optimizing services and speeding up processes.
CITSmart solutions for operational and business performance delivers powerful return on investment and provides a platform for orchestration, measurement and performance evaluation, bringing significant improvements in enterprise management and integration of various areas (resource optimization).